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As the creditor, do you know the 'rules of
the bankruptcy and estate game?
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FDCPA - Sample Section from the Facilitator Training Manual


Bankruptcy Trends 1980-2004






How would you as the collection manager or tax official like to see...
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All materials are based on research on the law itself, court decisions, FTC Statements and Letters of Interpretation, articles from professional collection magazines, and actual experiences of collectors in real life collection situations. The materials have been used by a number of law firms, agencies and professional training organizations, and our feedback in the form of Pre and Post Tests and Course Evaluations indicates they were very helpful in increasing the participants’ understanding and knowledge of FDCPA regulations.

Each Section of the FDCPA is divided into five sub-topics. They are:
Sub-Topic I: Legal Text of the FDCPA
Sub-Topic II: Things to Remember
Sub-Topic III: Case-in-Point
Sub-Topic IV: What Should the Collector Do?
Sub-Topic V: Do You Remember…?

The FDCPA Training Course has a manual for the Facilitator and a separate manual for the Participant Training. This course incorporates the best aspects of current adult education - that people learn best when they are actively involved in the learning process and when they can apply their new knowledge immediately to improve their job performance. Accordingly, we have incorporated a variety of practical adult education methodologies into this training module, including: group discussion, problem-solving techniques, peer-helping techniques, and simulations of real life situations. With these methods, we are able to build upon each participant’s collection knowledge and experience from the novice to the experienced collector and help each participant to become both a “teacher” and a “learner” during this training.
Take a look at the following FDCPA Sample material dealing with Section 15 USC 1692a “Definitions” so you can see for yourself how the content is worded in the training script and how the training for one Section would be facilitated:

Lookup a Court and obtain the following:

Court Link, Trustee Link, and ECF Link





Chapter 13
The statistical data presented below supports the conclusion that Chapter 13 Plans are the Creditor’s best hope for collecting dollars from a Debtor.
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The Environment
The Challenge
The Solution
The Result

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